The Center for Healthcare Communication | PIE Model of Healthcare Communication

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Our PIE Model of Communication

Edward Leigh's
PIE™ Model of Healthcare Communication

PIE Model

All our training, coaching and consulting services are based on Edward Leigh’s PIE™ Model of Healthcare Communication.

Psychosocial Dimension (Providing Support)
The application of empathic statements and other caring behaviors to create strong patient relationships.

Interviewing (Getting Information)
A review of the different types of questioning techniques to gather the maximum amount of information from patients.

Educating (Giving Information)
The methods of teaching patients about their specific medical situation to insure patient safety.